Parent Mentor Program
When your child is newly diagnosed as deaf or hard of hearing, it can be difficult to know where to turn. Deaf Children Australia’s Parent Mentor Program connects you with a Parent Mentor, who is another parent who has already been there, understands what you are going through, and can walk beside you with empathy, knowledge and hope.
Someone who understands
Learning your child is deaf or hard of hearing can bring many emotions, including fear, confusion, hope, and at times, uncertainty. The Parent Mentor Program is here to help families navigate this journey with confidence and connection.
Our trained Parent Mentors are parents of deaf or hard of hearing children themselves. They bring lived experience, compassion, and specialist knowledge to every conversation. Whether you have just received a diagnosis or are a few years into your journey, our Mentors are here to listen, support and guide you.
It can be reassuring to speak with another parent who has travelled a similar path. Someone who truly understands what you are feeling and can share insights, encouragement, and practical support.
Mentors can connect with you one-on-one in the way that best suits your family, whether in person, online, or over the phone.
When we met a Parent Mentor, for the first time since the diagnosis, I thought this is someone who really knows how overwhelmed you can feel.
Connect with other families
Parent Mentors can also help you connect with other families who share similar experiences. Through our network, you will meet a welcoming and inclusive community where your whole family is embraced, including siblings, grandparents, and carers.
These events are about more than just sharing advice; they are about building friendships and seeing your child’s confidence grow among kids like them.
There is no cost to join, and activities are inclusive, relaxed, and family friendly. All families are welcome, no matter which communication methods or hearing devices your child uses.
Speaking to another parent normalised everything for me. I felt connected and I had a sense of belonging. By talking to another parent, I got the gift of empowerment and strength – which every child needs from their parents.
How we connect
Parent Mentors are available across Victoria and Queensland, and we are working to connect more families around Australia. Families can reach us in whatever way feels most comfortable, including:
- Zoom or FaceTime
- Email, text message, or phone call
- In-person catch ups when possible
No matter where you are or what stage you are at, you do not have to face this journey alone.
Get in touch
If you would like to be connected with a Parent Mentor, please call or SMS 0411 035 334 or email parentmentors@deafchildren.org.au.
We look forward to welcoming you into a community where parents and carers are supported, children thrive, and families find strength together.
